Last Updated: August 25, 2026

Thank you for shopping with Mirhq.

Order Processing

Orders are processed after payment and order information have been successfully received.

Processing times may vary depending on product availability, order volume, holidays, and other circumstances.

If there is a significant delay affecting your order, we will make reasonable efforts to communicate the delay.

Shipping Times

Estimated delivery times may vary depending on the destination, shipping carrier, customs processing, weather, holidays, and other circumstances outside our control.

The estimated delivery timeframe shown at checkout or communicated with your order should be considered an estimate rather than a guaranteed delivery date.

Shipping Charges

Applicable shipping charges are displayed during checkout before you complete your purchase.

Shipping charges may vary depending on the destination, package size, weight, and shipping method.

Tracking

When tracking information is available, it may be provided to the customer after the order has been shipped.

Tracking information may take some time to become active after the carrier receives the shipment.

Delayed or Lost Packages

If your package is delayed, please contact us at findmirshop@gmail.com with your order number.

If a package is confirmed as lost by the shipping carrier, Mirhq will review the situation and determine the appropriate resolution.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at checkout.

If an order has not yet shipped and you notice an incorrect address, contact us immediately at findmirshop@gmail.com.

Once an order has shipped, we may not be able to change the delivery address.

International Orders

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

Any applicable customs duties, taxes, or other charges are the responsibility of the customer unless otherwise stated at checkout.

Delivery Issues

If your order arrives damaged, incomplete, or incorrect, contact us at findmirshop@gmail.com and provide your order number and relevant photos/videos.

Mirhq reserves the right to update shipping methods, carriers, and delivery estimates when necessary.